1. Introduction

The Winner Circle ("we," "our," or "us") operates thewinnercircle.net (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By accessing or using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information you provide directly when you create an account or use our Service:

Account Information: Your name, email address, and password (stored in encrypted form) when you register.
Payment Information: Payment details are processed securely through Stripe. We do not store your full credit card number on our servers.
Usage Data: Session duration, time purchased, and general interaction data with the Service.
Voice & Audio Data: When you interact with John's AI avatar, audio from your microphone is processed in real-time to facilitate the conversation. We do not permanently store voice recordings.

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the Service
Process your transactions and manage your account
Track your time balance and session history
Communicate with you about your account, purchases, and service updates
Detect, prevent, and address technical issues or fraudulent activity

4. Third-Party Services

We use the following third-party services to operate the platform:

Stripe: For secure payment processing. Stripe's privacy policy governs the handling of your payment information.
LiveAvatar: For delivering John's AI video avatar experience. Audio and video interactions are processed through their platform.

We encourage you to review the privacy policies of these third-party services.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encrypted passwords, secure HTTPS connections, and HttpOnly session cookies. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your account information for as long as your account is active or as needed to provide the Service. If you wish to delete your account and associated data, please contact us at the email address below.

7. Cookies

We use session cookies to maintain your login state and provide a seamless experience. These cookies are essential for the operation of the Service and are not used for advertising or tracking purposes.

8. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] or visit our .